Bananas and Branding in a Social Media World.
Posted by Jena K · 2 Comments
“I’m Chiquita Banana and I’ve come to say, Bananas have to ripen in a certain way…”
(lyrics from the original Chiquita Banana theme song)
Does your food talk to you?
Probably not.
Does it ask you to talk to it?
Maybe.
In this new social media driven world, even food has become interactive online, as you may have seen last week in a recent post on our VAClassroom Facebook Page. When Craig grabbed a banana as a quick snack, little did he know it would have a sticker on it that read “Chiquita – find us on Facebook to vote!” As he said, “This is a web 2.0 banana I am eating – banana branding at its best!”
So we checked out the Chiquita Banana Facebook Page, and this is what we found:
• Facebook Page summary – “This is a page for all things banana. Pay a visit to our site and see just how bananas our bananas can get. Eatachiquita.com. Or follow us on Twitter @ChiquitaChatter.” (Chiquita Bananas are also on Twitter!)
• Info tab – containing a link to the Chiquita Banana website, as well as a Company Overview and a list of Products.
• “Organics” tab – promoting organic bananas and inviting people to vote. Chiquita will donate 10% of organic banana sales sold in September to the environmental non-profit organization with the most votes.
• Photos tab – with photos from Chiquita as well as from fans. (Wow, a lot of people really like Chiquita Bananas!)
• Page Terms tab – explaining the Chiquita Banana Community Guidelines. (This is a great idea!)
• Several other tabs and an active Wall – with posts from both fans and Chiquita Banana itself.
Chiquita adds posts regularly to the wall and is great about interacting with fans by replying to any questions or comments.
Here are some examples of Chiquita’s wall posts:
• Contests – e.g. “Chiquita Banana Sticker Design Contest” and “Chiquita Champion” (nominating an athlete or an athletic team who has accomplished something amazing)
• Product Advertisements – e.g. “Exotic” varieties like red bananas and Manzano bananas
• Fun Facts – e.g. September 21 is National Banana Day.
And if the response is any indication, people are “eating up” this Facebook Page! At this time, Chiquita Banana is “liked” by more than 20,000 people!
Moreover, the contests attract people to the Chiquita websites themselves as they are mostly held off of the Facebook Page. For example, in honor of National Organics Month, Chiquita is hosting an organic smoothie recipe contest on their blog. This is a great way of directing people to read the blog posts!
So what do you think of this banana branding and use of Social Media? Many of us had parents who told us, “Don’t play with your food,” and now here we are, entering Chiquita Banana contests and “talking to our food” on Facebook.
The great thing about this Web 2.0 world is that it can foster a sense of collaboration and trust between businesses and consumers. As companies use Social Media as a way of branding their products, consumers can interact, voicing their opinions and concerns.
A quote from the blog post “Social Media Case Study: Cindy Cieluch, Photographer Building a Brand” sums it up perfectly:
“… Whether you’re a small, medium, or large business there are small and simple things you can be doing with social media that will help with your brand building efforts while at the same time building those relationships and getting people what they truly want which is a relationship with the company before they make business and do business with them.”
So, as a Virtual Assistant or Online Business Owner, how would you use a Facebook Page or other Social Networks to build your brand in this New Media World? The possibilities are endless, so we’d love to hear your ideas!





