Five Common Mistakes to Avoid When Writing Online Newsletters

Do you subscribe to any Online Newsletters? As Virtual Assistants and online business owners, we often talk about Email Marketing from our perspective, but often it’s helpful to turn the tables and look at it from a subscriber’s perspective.

In an earlier blog post, “Mastering the Art of Email List Building,” we discussed the new Email Marketing 2.0 system and how it’s about adding value and building relationships, loyalty and trust with a niche group of subscribers rather than direct selling and building a huge generalized list of subscribers.

Infusionsoft CEO and Co-founder, Clate Mask, gives a terrific definition of this innovative marketing system:

This way of approaching Email Marketing has implications for the communications we send out to our email list and certain expectations that can turn people away or attract them to our business. So, given that definition, what would make you unsubscribe from an Online Newsletter?

The blog posts “5 Reasons Why No One Is Reading Your Email Newsletter” and “Email Newsletter Do’s and Don’t” have some great advice.

We did some thinking too, and here are the five common mistakes that might make us unsubscribe from an Online Newsletter:

1.    Boring, irrelevant content – There’s nothing worse than wasting time reading a newsletter that has no value or practical application to your business. Life is too busy for that, so be sure to provide your subscribers with valuable high-quality content that means something to them.

2.    Too many graphics – If there are too many large graphics, the images may be blocked by an email server or may be too difficult to load for people with slower Internet connections. Next stop – the Unsubscribe link!

3.   Inconsistent communication – Be sure to set a consistent schedule for your newsletter. If you call it a “monthly newsletter” but miss a few months here or there, people will begin to wonder if you’re serious or may even just forget about you.

4.    Too many ads or promotions – Even if you have a great product that you’re eager to sell, don’t be too heavy-handed with your promotions. Also, be sure to promote products that are appropriate for your target audience and that will be useful to them and their business.

5.    No options to provide feedback – As a way of building trust, it’s important to always encourage feedback and interaction somewhere in your newsletter. It’s frustrating to receive an old-style Email 1.0 newsletter that sounds like it was sent by a used car salesman who has no interest in anyone’s opinions or concerns.

So the next time you’re writing an Online Newsletter, step out of the Virtual Assistant shoes for a moment and take a look at your Email Marketing from the subscribers’ perspective. If you wouldn’t subscribe to your newsletter, chances are they wouldn’t either.

Now tell us your opinion! What mistakes do you notice in some Online Newsletters, and how do you think they affect a business’s relationship with its subscribers?

The Power of Article Writing in a Web 2.0 World

Does article writing still have a place in this new interactive Web 2.0 world? It’s a question many Virtual Professionals and online business owners may be asking themselves as Social Media Marketing and Video Marketing gain prominence.

Well, we would argue that article writing does have a place and that it is still a prolific marketing channel in this Social Media Arena. Here are some of the key reasons why:

• Increases brand visibility and interest.

• Establishes authority and thought leadership.

• Ignites SEO potency (Tons of backlinks).

• Creates opportunity for your content to go viral.

• Generates targeted website traffic and sales.

As an illustration, check out this case study described in “Article Marketing – An Hour A Week To Web 2.0 Success!”

Here the author reports how spending 45 minutes writing three articles (targeted to his sites and online products) yielded the following results one week after being uploaded to a professional online article submission service:

• 55 pages indexed and live in Google showing his resell rights article

• 43 pages indexed and live in Google showing his Article Marketing article

• 51 pages indexed and live in Google showing his Affiliate Marketing article
He summarizes the results this way:

“That's 149 more places for people to run into my name and solid info from me online, 149 more links back to my sites, each capable of attracting tightly-targeted traffic to my salespages and affiliate marketing pre-sell pages. For one hour's work, total. That's the immediate benefit to article marketing - almost instant spidering by the search engines, and a number of new profit conduits set up aimed at your payment button or affiliate links.”

In addition to uploading your articles to online submission sites like EzineArticles.com, you can use Social Media channels to further maximize the exposure of your content. Here are some common ways of doing that:

• Use the EzineArticles.com Bookmarking feature.

• Schedule article tweets in HootSuite. (Send it out 2-3 times.)

• Share your article in targeted social network groups and forums. (Facebook, LinkedIn, Ning)

• Include the article link in a relevant blog post.

• Submit your article to other general and niche social bookmarking sites. (Digg, Delicious)
We cover this in more detail in our Internet Marketing Specialist 2010 course since it is such a crucial step in harnessing the power of Social Media to mass-distribute your articles.

And when you’re writing, always remember the Golden Rule of Article Marketing: CONTENT IS KING! The credibility and influence of your Virtual Business will grow if you consistently provide valuable content that is directed towards your target audience.

Now we’d like to hear your thoughts! Have you used articles to promote your Virtual Business? Do you feel Article Marketing is still an effective marketing channel in the Web 2.0 world?

Facebook for Business – a Love / Hate Relationship

We love Facebook, don’t we? Yes, we do… most of the time.

As Virtual Assistants and online business owners in general, many of us have come to love Facebook Pages as an effective Social Marketing channel to build brand awareness and community. With such features as Static FBML, we have devoted a lot of time to customizing our Pages and adding unique features that make them stand out from the rest.

For example, on our VAClassroom Facebook Page, we have added featured members photos, banners and navigation bars to the left-hand side. Now some sweeping changes due to take effect the week of August 23 will have a profound impact on our Page and many others.

Here’s a summary of the changes according to the Facebook Profile and Page Roadmap Update:

•    The "Boxes" tab, boxes on profiles and Pages, and application info sections will be removed.

•    Beginning the week of August 23, all profile and Page tabs will be resized automatically to a new width of 520 pixels.

According to a blog post by AllFacebook.com, “the removal of the boxes tab is a sweeping change that will see the disappearance of all profile boxes on the left-hand side of Facebook Pages.” A Facebook spokeswoman advised AllFacebook.com that the removal of those boxes will require page owners to move that information to the info page or a custom tab. Page owners also need to be aware of the fact that the new narrower tab width may affect the appearance of their Pages.

So how can page owners best prepare for these changes leading up to August 23?

A HubSpot blog post entitled “3 Ways Facebook’s Pending Page Changes Affect Marketers” has some good advice:

•    If you've created any custom tabs for your Facebook page, click on these tabs to make sure the look and feel of each page hasn't been distorted. Because pages will now be narrower, it’s possible that images or banners you've added or formats you've used previously will now need to be resized or reformatted.

•    Be sure to take a look at the boxes on your page’s sidebar and in your Boxes Tab ahead of time so you can decide what you will need to create custom tabs for once the boxes disappear.

So, it seems that Facebook consistently makes changes that can present headaches. And yet, the upside is that is an amazing channel to connect with the right audience and has so many cool apps and tools that enhance the business pages.

For now, this newest change will create a lot of work for Virtual Assistants who serve as their clients’ Social Media Specialists. In the long run, will it have a positive impact on Facebook for business?

We’d love to hear your thoughts. How are Facebook’s changes affecting you and your business page? Please share your comments below.?

Social Networking Management: A Comparison of HootSuite, TweetDeck and Seesmic.

As a Virtual Assistant or Online Business Owner in general, do you find it difficult to manage your Social Networking activities? If so, you’re not alone. With the emergence and growing prominence of Social Media Marketing, it can be overwhelming to keep everything organized and ensure that your activities are well timed and effective.

For this reason, some cool tools have been created to help Marketers get the most out of their Social Networking and save a lot of time and frustration. The most popular ones are HootSuite.com, TweetDeck.com and Seesmic.com, and we’d like to show you a little comparison of them so that you can decide which one would work best for you.

First of all, check out this video showing how their dashboards can be used to manage Twitter activities:

Thankfully, though they began as Twitter clients, these tools have in some cases also begun to integrate multiple social networks, a great improvement as Social Marketing activities are certainly not limited to Twitter.

Below is a comparison of some of the more distinguishing features of HootSuite, TweetDeck and Seesmic:

HootSuite:

•    Entirely web-based
•    Manages multiple social networks
•    Tracks link statistics
•    Tabbed layout for different accounts
•    Schedules tweets and status updates
•    Built-in URL shortener

TweetDeck:

•    Has Desktop, iPhone and iPad browsers
•    Manages multiple social networks
•    Ability to customize tweets with groups, columns, saved searches and automatic updates
•    Schedules tweets

Seesmic:

•    Has web-based, Desktop and Mobile applications for iPhone, iPod Touch, Android and Blackberry
•    Manages multiple social networks
•    Ability to customize columns and save searches
•    Ability to personalize the application

Paul Sutton’s blog post “TweetDeck v Seesmic v HootSuite: Which is the Most Awesome Twitter Client?” has a great analysis of the big three and concludes that “HootSuite is best for those who need to manage several distinct accounts, and anyone who wants integrated statistical link reporting. It’s also very useful as a tweet scheduler in its own right due to the integrated URL shortening. Seesmic, on the other hand, is best for everyday management of Twitter accounts and engaging in conversations, making it easy to keep on top of timelines with its clear views and unobtrusive but effective notifications.”

In terms of TweetDeck, however, Sutton feels it has some good features, but “the white on black interface is hard on the eyes and is stylized to the expense of usability, and the column functionality is limited, especially when compared to that of Seesmic.”

Tastes may vary, though, so check them out and see which one works best for you in your Social Networking and Virtual Assistance services. If you already have a favorite, please comment below and let us know which tool you like and how it has helped you and your clients!

Harnessing the Power of Free Information Products in Your Virtual Assistant Business

Recently we held our fourth Summer Skill Camp session for Virtual Assistants on “Leveraging the Power of Free Information Products to Attract and Win New Clients.” In today’s Web 2.0 world, a revolutionary new business model has developed that uses Free Information Products to build community, brand exposure, and lucrative results in an authentic way. This is in contrast to the old model, where free products had strings attached and were all about generating a sale.

Nowadays, Free Information Products serve to build connections, add value, grow brand influence and thought leadership in a way that can ultimately lead to new clients, all the while increasing the credibility of a business.

A July 2009 Reader’s Digest article, “Chris Anderson on the Meaning of Free,” talks about Anderson’s book Free: The Future of a Radical Price. In his book, Anderson describes how the comedy group Monty Python were frustrated by seeing low-quality pirated versions of their sketches posted on YouTube, so they created their own YouTube channel and posted their own free higher-quality versions, letting fans know that complete DVD versions of the sketches were available for purchase. Amazingly, sales of Monty Python DVDs rose by 23,000 percent.

Anderson explains:

"Free worked, and worked brilliantly … People are making lots of money charging nothing. Not nothing for everything, but nothing for enough that we have essentially created a country-sized economy around the price of $0.00."

But what form do Free Information Products take, and as a Virtual Assistant, how do you know which ones would be suitable to offer on your site?

Here are some examples of products you can offer:

•    White Papers, Special PDF Reports, eBooks

•    MP3 Audio Interview Series

•    Screencast Presentations

•    Pre-recorded Tele-Events (with Transcript)

•    Email tips series

•    Visual Slide Show Presentations

•    Online Newsletters

•    eCourses

And how do you know which ones to choose?

Think carefully about your online business and decide which of these products would provide the most value to your target audience, which ones could serve as a solution to any problems they might be having.

Once you have created your Free Information Product, be sure to position it for mass distribution through multiple social networks so that it gains as much exposure as possible and reaches your target audience through a wide variety of channels.

You’ll see that providing this valuable information for free will help establish you as a thought leader, a mentor, and ultimately build the credibility of your business, potentially leading to the addition of new ideal clients. Remember: the most valuable gift you have to offer your clients is yourself.

What do you think? Has providing Free Information products led to increased sales in your virtual business? As a Virtual Assistant or business owner, how do you maintain a balance between providing free and paid products and services?

Please share your comments below.

Mastering the Art of Email List Building.

In keeping with this week’s theme of “Continual Learning,” we wanted to touch on Email List Building, an important Internet Marketing skill that requires Virtual Assistants and Online Professionals to keep up to date and informed of the latest trends and skills.

Despite the fact that other marketing channels like Social Marketing and Video Marketing have gained prominence, Email Marketing is here to stay for the foreseeable future and will continue to thrive because it is still the top converting marketing activity and is very easy to deliver and test.

However, it’s important to take note of how this type of marketing has changed and evolved in 2010 so that you can form an appropriate strategy. It’s now a very different animal from the traditional brand of Email Marketing that was used in the past. Most importantly, the new Email Marketing 2.0 is about adding value and building relationships, loyalty and trust with a niche group of subscribers rather than direct selling and building a huge generalized list of subscribers.

In the blog post “Email Marketing 2.0 Explained,” Tyler Garns from Infusionsoft compares traditional Email Marketing 1.0 with the new Email Marketing 2.0 and says that Email Marketing 1.0 is like a bad sales rep:

“A bad sales rep will typically memorize the spiel and “data dump” on the prospect regardless of what the prospect says, regardless of the person’s body language and regardless of any buying signals. They are robotic and sell much less because of their rigidness and inability to adapt the message for different people.”

On the other hand, he says the new Email Marketing 2.0 is like a good sales rep:

“A good sales rep, on the other hand, will listen (a lot) and adapt the message to the prospect’s needs. Good sales reps sell significantly more because they are always able to share something relevant to the prospect. They listen, adapt, and share the right message for every individual prospect every time.”

So, given those differences, how do you master the art of Email List Building so that you can create a targeted list and start to build relationships and trust? Here are some simple tips to get you started:

•    Brainstorm the type of audience you want on your list.

•    Develop a free offer that would entice that audience to subscribe and make sure your landing page is optimized with the right keywords that are relevant to the offer.

•    Develop valuable follow-up content that would benefit the audience and help build relationships with them (i.e. emails with lists, tips or strategies they can use in their business).

•    Figure out where to promote or display your free offer and opt-in box (i.e. post in Twitter, Facebook, LinkedIn, Blog posts, Squidoo Lenses, Hubpages, targeted forums and industry websites).

•    Promote a free web event using event tools in LinkedIn, Facebook or other Social Networks.

•   Publish relevant articles with a call to action and a link to your free offer in the author resource box.

•    Identify the right email program for your campaign, one that will allow you to adapt autoresponders to suit your subscribers’ needs and responses.

We cover this topic in more detail in our Internet Marketing Specialist 2010 training program because it is such an important skill for Virtual Assistants to know. Remember that the important thing is to speak to the needs of your target audience and share high-quality content so that they benefit from your email communications and become part of a valued community of subscribers.

Developing that trust and relationship will help you build a niche audience that will stay tuned in to your communications and remain loyal customers as time goes by – a mutually beneficial relationship for you both!! In the new Email Marketing 2.0 world, you can even say that Email List Building becomes social too!!

Continual Learning - The Key to Developing a Thriving Virtual Assistant Business in 2010

I (Jena) finally got an iPod this year. What an improvement! Up until then I had been using a Discman, and it was the funny looks people were giving me on the bus that led me to believe I wasn’t carrying the hippest piece of technology.

Then there was my computer operating system. In 2007 I proudly updated it from Windows 98 to Windows XP… then discovered that XP had been released in about 2001 and was soon going to be replaced by Windows Vista.

With my love for science fiction, you’d think I’d be motivated to stay apprised of all the newest developments in technology. I mean how can you watch “Star Trek: The Next Generation” and not be interested in the future?

But without proper education and continual learning, it’s easy to get left behind, and this put me at a disadvantage in my personal life and especially in my business. I had neglected to stay on top of current trends in technology and was missing out on advances in functionality and even computer security. Perhaps it would have been wiser to spend a little more time reading Mashable.com and less time watching Capt. Jean-Luc Picard and his crew.

All professionals, from dentists to accountants, need to keep their skills current, but if you are a Virtual Assistant or Online Professional, you need to be an “incurable learner” in order to be successful in this fast-moving Internet Landscape. It is way too easy to get left behind in an online industry that moves at lightning speed.

Here are some of the things savvy Virtual Assistants must pay attention to so that they can develop a thriving business in 2010:

•    Technology trends – e.g. Innovations in SmartPhone technology are creating an irresistible platform for mobile marketing.
•    Internet Marketing trends – e.g. Video marketing is gaining prominence over traditional marketing methods.
•    Social Media trends – e.g. Twitter use for marketing purposes is increasing.
•    Productivity tools – e.g. Tools like Freshbooks and SmartSheet provide cutting-edge functionality that greatly enhances productivity.

Mashable.com is one excellent resource for keeping tabs on what’s happening in the world of Social Media and beyond. For example, a recent article called “We Might All be Watching Videos by 2015 [STATS],” discusses findings from the Pew Internet Project. Interestingly, this research reveals that 52% of the American population is watching videos online, the equivalent of 69% of all Internet-connected American adults. No wonder marketers are starting to leverage the power of video more and more!

Reading reports like this is a good way to stay informed of the latest trends, but it’s also important to receive training in the latest tools and strategies so that you can apply them in your business. We are always thrilled to hear how our VAClassroom students’ businesses start to take off when they acquire in-demand skills and have clients pounding on their doors.

Below are some places where you can search for topics related to your online industry so you can hone your skills:

•    Do a search through Google Blog Search.
•    Browse through eBooks.com.
•    Search through Ezine directories like EzineArticles.com.

•    Keep an open account at Amazon.com.

•    And, of course, new training courses and clinics through VAClassroom!

The Internet you see today can change in a heartbeat, so Virtual Assistants and other online service providers must cultivate an insatiable appetite for knowledge and a commitment to continual learning. This will pave the way for new levels of success in your career so that you can wow your clients with your skills and ability to nimbly ride the next wave in online business. Then they’ll know you’re not “stuck in the ‘80s.”

Well, that’s it for today – time to play Pong on my Atari Flashback game console!

What? An Xbox 360? When did they come out with that? :-D

Is Your Website or Blog Perfectly Optimized?

Do you ever watch those home renovation shows on TV, the ones where someone is having trouble selling their home and needs some help? Often there’s nothing wrong with the house itself, just an important design element missing. A team of experts is called in and, voila, the house gets noticed and sells! The home owners are amazed and anxious to learn the skills those experts used to make such a difference.

In your work, do you wish you could optimize your website or blog so that it attracts more attention? Are your clients anxious to optimize theirs too? The initial SEO work begins in the HTML, and consequently clients are now, more than ever, requiring their Virtual Assistants to have some level of HTML knowledge and skills. For some, that’s exciting… for others, worrisome. ;-)

SEOmoz has put together an excellent blog post that summarizes best practices for “Perfecting Keyword Targeting & On-Page Optimization.” They provide a diagram of the “perfectly” optimized page and list all the elements that contribute to its ranking. Many of these elements are quite technical and require a good knowledge of HTML.

Below is a list of the important elements to optimize in on your webpage:

•    Keyword Targeted URL
•    Page Title
•    Meta Description
•    H1 Headline
•   Image File Name
•    Webpage Body Content
•    Internal links

Now, if you’re starting to break into a cold sweat at the thought of tackling such technical aspects, you’re not alone. HTML is a very important task and one that requires specialized training in order to do it well. For that reason, we recently offered a special 3-hour HTML Training for Internet Marketing Success Clinic. The Clinic was taught by our very own VAClassroom Faculty Member, Christina Greenway, who helped demystify HTML and unpacked the important skills you need for your business and your clients.

So there’s no need to call in a team of experts to optimize your website or blog! With some HTML training, you can make Google stand up and take notice, and that’s as good as a “Sold “ sign on the front lawn!

Social Media Outsourcing: A Wise Choice

They say that timing is everything, and often success comes from recognizing the right opportunity at the right time. This is especially true in the ever changing Internet landscape. A recent Industry Report released by Michael A. Stelzner, founder of SocialMediaExaminer.com, reveals some untapped potential that bodes well for those with Social Media Marketing skills. We’d highly recommend downloading and reading the full report from the website, but for now check out this quick video summary:

When we read the report, we were struck by the following statistic:

“Social media outsourcing underemployed: Only 14% of businesses are outsourcing any aspect of their social media marketing.”

This was fascinating because on the other hand, it’s clear that an increase in benefits is directly proportional to the amount of time spent on Social Media Marketing. Here are some of the benefits that were reported:

•    Helped close business
•    Generated exposure for business
•    Resulted in new business partnerships
•    Generated qualified leads
•    Reduced overall marketing expenses
•    Helped business rise in the search rankings
•    Increased traffic/subscribers/opt-in list

However, since the concept of Social Media outsourcing is still relatively new, and many marketers are still new to Social Media Marketing itself, the report predicts it may be another year before businesses embrace the idea of seeking outside assistance.

But with at least 67% of marketers planning to increase their use of blogs, Facebook, video/YouTube, Twitter and LinkedIn, the tide is definitely going to turn. How else will business owners juggle everything they need to do and still devote enough time to Social Media Marketing?

So what kinds of things will businesses need help with as they ramp up their Social Media activities?

Here are some of the important roles an outsourced Social Marketing Specialist can fill:

•    Social Media Coach (very important)
•    Social Media Community Manager (set up and optimize system)
•    Company Representative (manage customer relations)
•    Social Media Eyes & Ears for Your Clients (SM Monitoring)

Most importantly, businesses need a proper Social Media Strategy, and there will be amazing client opportunities coming available for Virtual Assistants who can perform the following tasks:

•    Create a clear and measurable social media strategy (#1 priority)
•    Research & identify the right social networks
•    Build social networking presence
•    Manage & optimize social networking presence
•    Measure results of social networking activities

So if you have Social Media Marketing skills like these, get ready to catch the next wave in this very popular and profitable niche! Keep your skills current and up to date, and you’ll be in the ideal position when more and more businesses quickly realize they need to outsource their Social Media activities! In our newly updated Social Marketing 2010 course, we provide cutting-edge training to equip Virtual Assistants to deliver the key services clients desperately need and will be asking for in the near future.

Meetup Groups - Bringing your Virtual World into the Real World!

Here are a few telling signs that you may need more offline social interaction in your life:

•    You start talking to the computer like it’s a real person.
•    Webinars are the social highlight of your week.
•    You call your pajamas your “work clothes.”
•    You’re so starved for human contact you go to the grocery store just to have real people to talk to.

•   The only way you know what the weather is like is by watching the Weather Channel.

These are extreme examples, but can you relate to a similar experience? While working from home as a virtual assistant or online professional provides great flexibility and convenience, it can sometimes be a little lonely. That’s why it’s crucial to have social outlets and a way of connecting with people who understand your profession and can support you in what you do.

Meetup groups are a great way to have offline events where VAs can meet socially and professionally with like-minded people in their industry to give each other moral support and help each other grow, build skills, and connect with clients.

These events can be organized through Meetup.com, a website that allows you to become a host of a Meetup group and plan offline events for members. For example, Ana Lucia Novak is the organizer of the Silicon Valley Virtual Assistant “sm” Meetup group, made up of local San Francisco Bay Area/Peninsula Virtual Assistants who live and work in Silicon Valley. These members meet once a month and have the opportunity to hear local speakers share their expertise about topics like Social Media Marketing, web design, virtual assistants and small business management.

Marit Fox, a member of this Meetup group, comments on the benefits of these monthly meetings:

“We are individual business owners that work solo. Frequently, our only outside communication is with clients. Connecting with peers within the industry gives me an opportunity to talk about things I deal with in running my business or in the work I am doing. I know my peers can relate and that has a lot of value. We may work alone but we are not in business alone. ”

So the next time you find yourself feeling isolated or looking for a way to network and meet potential clients, check out Meetup.com and see if there’s a group near you. If there isn’t, consider starting one up yourself. The Meetup.com website makes it very easy to create a group with a step-by-step process. A great starting point could be to connect with fellow Virtual Assistants through a social network like our VAClassroom Social Marketing Club and find out who lives in your local area.

Getting connected "in person" with like-minded colleagues might just be what the doctor ordered for your virtual business!

Virtual Events and Social Media - A Match Made in Web Heaven!

Yesterday was Valentine’s Day, and we’re going to talk about marriage… no, not that kind of marriage – the marriage of Virtual Events and Social Media.

Virtual Events are already very popular because of their inherent benefits – they’re cost-effective, attract a wider global audience, generate increased exposure and save time – but Social Media enhances the power of Virtual Events by providing an effective channel to promote, create buzz and facilitate interaction for these online events.

Consider Twitter Hashtags. They are an extremely powerful medium to use for promoting and creating buzz around a Virtual Event, and the best way to explain them is to show them in action. Check out this excellent video by Krishna De:

Another way of pairing Social Media and Virtual Events is to make use of interactive chat alongside an online event. For example, Facebook tested a new feature during the 2009 Presidential Inauguration that allowed people to post status updates and comments beside live streaming video on CNN’s website. According to the Facebook Developers blog post “Posting the Stream in Real Time with the Live Stream Box,”

“It was a significant moment for Facebook Platform. We realized how powerful it was to see what your friends were saying, not just on Facebook, but right in context on CNN.com.”

Following that event, Facebook launched the Facebook Live Stream Box, a feature that website owners or developers can install on their website so Facebook users can share updates and content about a live event through Facebook Connect. With this tool, any updates posted will appear in the Live Stream Box, as well as on the Facebook user’s profile and friends’ News Feeds.

Additionally, Ustream, a website that supports live streaming presentations, includes a Social Stream that can be used to chat with people over Twitter, Facebook, MySpace and AIM while an online event is taking place. Ustream also allows you to incorporate the Live Stream Box within your Facebook Fan Page. According to the Ustream.tv website, this feature adds a new tab to the Fan Page, developed and customized by Ustream, with the live player residing both on Ustream.com and the Facebook Profile. Here, Facebook users can chat with the host and with each other through the Live Stream Box as well as through chat and Social Stream on the Ustream.com Show Page.

This combination of Social Media and Virtual Events contains untapped potential for businesses, Virtual Events Specialists and Social Media Specialists. Businesses are in desperate need of people with the skills necessary to set up events, promote them and facilitate interaction between attendees. Virtual Assistants can be the matchmakers that bring Virtual Events and Social Media together, creating a union that will most certainly generate more visibility for your clients’ businesses and take the Virtual Events niche to new heights!

Social Media Goes Local in 2010!

If you enter AJ Bombers restaurant in Milwaukee, Wisconsin, and slide into one of the booths, you’ll notice interesting graffiti written on the heavy varnished wood. As you look closer, you’ll find out that people have written Twitter user names all over the place.

Now why on earth would people be thinking about Twitter at a restaurant?

Well, believe it or not, Social Media is going local, and brick and mortar businesses are capitalizing on the power of Social Media to help generate more traffic to their business and to keep their current customers coming back.

Check out this fascinating Kitchen Table Talks video with Chris Brogan and Joe Sorge, owner of AJ Bombers and other restaurants in Milwaukee:

As Joe explains, “AJ Bombers was built by Twitter.”  Imagine business owners being able to monitor customers’ experiences from a distance, making adjustments and responding to complaints on the fly from their Twitter account.  Imagine loyal customers being offered daily specials through tweets from their favorite restaurant. That’s the power of Social Media.

However, according to a recent article in Social Media Examiner, “3 New Studies Show Value of Social Media and Businesses Slow Response,” only 47% of companies are experimenting with Social Media, and of those that do, many are failing to effectively build online community and provide a favorable platform for interaction and feedback.

This finding shows that there’s a definite need for Virtual Assistants with Social Media skills to fill that niche and educate businesses on best practices for using Social Media. For VAClassroom grads, the possibilities are endless, and brick and mortar businesses would surely benefit from your expertise in Social Media Marketing.

So survey the brick and mortar businesses around you and just imagine how a Twitter Account or a Facebook Fan Page could build their clientele and keep people coming in the door. The sky’s the limit with a little imagination and a passion for engaging people with the tools available in this exciting new Web 2.0 world!

NearbyTweets.com - Connecting with the Right Local Audience

Check out this scenario....

Sally owns a Wedding shop in Everett, Washington. In the current economy, she had been forced to reduce her marketing budget and needs to think more creatively about how to build her customer base...

Her brother is a Internet Geek and tells her that the best low cost/no cost marketing channel on the planet resides in Social Media sites like Twitter, Facebook and YouTube. After much research, she decides to set-up a Twitter account even though she thinks the tool is trivial and ridiculous. She struggles with making any sense of Twitter for her local business for about a month.

Then, her Internet Geek brother tells her about this Twitter tool called, NearbyTweets.com. This tools is supposed to link you up with local twitterers and you can actually follow particular keywords in their tweets.

So, for the next week, she tracks words related to Weddings such as "Bride", "Wedding Dress", "Engaged" etc...

Much to her surprise, she starts to connect with people in her area that are planning their upcoming wedding and some that are still trying to find the right dress. BINGO!

Sally starts to connect with these individuals on Twitter and to make a long story short, two of the "brides to be" visit her shop and purchase dresses and accessories totalling $2600 US.

So, what was her advertising cost for this $2600 US - NOTHING!!. Just some time connecting with a highly targeted, local audience thanks to her geeky brother and NearbyTweets.com.

So, this gives you a practical snapshot of the potential for your local clients to strategically use twitter to creatively connect with their target audience - cool stuff!

I would highly recommend incorporating NearbyTweets.com into your regular Twitter regime!

Should Virtual Assistants (Who are WAHMS) Market Themselves as WAHMS?

Last night I was watching a very thought provoking (and potentially controversial) video from the WAHM blog site, YummyMummy! Scott Stratten from un-marketing.com offered a interesting tip and challenge for Work at Home Moms.

He shared that WAHMS should NOT market themselves to their clients as a WAHM, but rather as a skilled and savvy business owner! He felt that promoting your WAHM status on your site would not serve any real purpose in building your business, unless of course your target audience is WAHMS! From a Virtual Assistant perspective, he felt it might not look favorable to a new client to think of kids hanging off of you while you complete his/her pertinent project!!

From my perspective, while I don't think you need to hide the fact that you are a WAHM with your clients, I don't believe it needs to be emphasized on your site or blog. Now your role as a WAHM might come more into play in your interactions with your peers and those moms who aspire to work from home in Twitter and other Social Networks.

Again, this is coming from a WAHD's perspective who understands the freedom and flexbiility of working from home. I can also talk more about it at VAClassroom since a good percentage of my target audience is in fact WAHMs!

The many Virtual Assistants and Online Professionals I know definitely market their skills and experience first and not necessarily their role as a WAHM (or WAHD for that matter).

So, take a watch of this video at the YummyMommy site - I would love to get your thoughts and feedback on this interesting topic!

VAClassroom Listed as One of the Top Websites for 2008!

Well, in business it is always nice to finish a year on a positive note! We have so enjoyed working with the 42 VAClassroom students who have been plowing through our live Social Marketing Specialist Training Program over the last 6 weeks. The Training program has exceeded our expectations and we have been super pleased with all the feedback received thus far. Also, we were honored today to be listed with such reputable websites as Copyblogger.com and Stompernet.com as part of Andrea Kalli's Top Websites for 2008 Thanks Andrea - much appreciated! As we close out December, I will be sharing a few of my predictions for 2009 as it relates to Blogging, Social Media and the Virtual Assistance industry, so stay tuned!

Google Tools - A Productivity Gem

I know many of you probably have a Gmail account and may use Google Alerts and track your RSS feeds with Google Reader. But are you leveraging the wide array of Google tools to maximize your productivity? I am currently having a "love affair" with Google tools as I find that the more I incorporate the web apps into my daily work activities, the more organized and productive I am.  Here is why I am loving Google these days... I am tracking my work emails with a Gmail account and have actually added my other work emails via the POP tool into Google Mail to consolidate all my mail activity into one location. I am then using Google Calendar to track my schedule, meetings, and urgent time-sensitive tasks. Google Calendar has a cool feature that delivers email alerts at 5am in the morning with your scheduled appointments and activities. From a multi-tasking standpoint, I like that I can be writing an email and then quickly jump into Google Calendar to update my schedule. I then track all my spreadsheets and work documents with Google Docs, which again is nicely integrated into the Gmail Interface. I have all the VAs and contractors I work with use Google docs which enables us to quickly share and collaborate on documents. Not to mention, you can track all RSS feeds with Google Reader, which makes it easy to review existing feeds and add new ones.. Now, I know there are many other great productivity tools and web apps on the market, but my personal opinion is that it is hard to match up against the integrated, user-friendly and easy to access elements of Google Tools. In short, Google Tools ROCKS!

Is The "Virtual Assistant" Title Really That Important Anyways?

In a "reflective moment", I was recently processing much of the dialogue spurred on by Erin Blaske's thought provoking post last week: The Future of the Virtual Assistance Industry - An Open Conversation I think these kind of discussions are great for helping you to further evaluate how you want to be known in your business. Here are a few final thoughts for what it is worth.... I know there is much discussion pertaining to the "true" definition of a Virtual Assistant. But, is the Virtual Assistant title or ANY title for that matter really important to the overall success of your business - I would say NO! I remember attending my Grad Reunion a number of years ago and fielding the common question, "What do you do?" The natural inclination for most of us might be to give your title: "I am the CEO of VAClassroom.com (Well my wife is actually:)) or I am an Internet Marketing Specialist. I think as humans, we feel the need to label ourselves as if it gives us a higher level of recognition or something. What I have come to realize on a personal level is that is does not matter what title I have in my career, but MORE importantly, what I accomplish, the integrity by which I run my business and ultimately how I positively impact others! So, if you were to ask me what I do right now, I would not say I am the CEO of VAClassroom.... I would say that I help Virtual Assistants develop new skills to grow successful VA businesses. You see, I would rather not be known for the title or position I have held but rather for what I have done or accomplished that has helped or impacted others! So my point here is that you may want to be known by your clients, not as a "Virtual Assistant", but rather as: "That person that helped them skillfully set-up and manage all their webinar and teleclasses" "That person that coordinated all their business travel plans" "That person that effectively managed all their outsourced projects." "That Person that helped them expand their business presence in the Social Networks" The list goes on.... It is the skills that you bring to the table that will be mentioned and referred on by your clients to others. "Hey, I know a great person that can set-up and manage all your email auto-responder campaigns". The important thing here is the excellence you bring to the services you provide and the integrity by which you do it! That is the hallmark of a successful "Virtual Assistant" or whatever you want to call yourself - it really doesn't matter! I also really like this "Personal Branding" expert`s commentary on the topic of a job title here: Your Personal Brand Statement is NOT a Job Title. Just a few random thoughts percolating in my brain today:)

The Olympics and your Virtual Assistance Business

Okay, I have been glued to the Olympics over the last week and it is pouring over into my blog:) I have to say that the Olympics and watching the many amazing athletes have really fired me up about my business and maximizing the potential of what I am doing with VAClassroom. To close off the week, I want to leave you with a great post from a Small Biz Trends titled: Olympics for Small Business Owners In the post, Dr. Susan Reid outlines 15 Ways the Olympics exemplify success for small business owners like yourself. I am a BIG FAN of #7: "Stay the Course". When I started my first Internet Business, these three words were SO important in the early start-up days. My wife and I would constantly say to each "Just, Stay the Course", everytime we faced adversity or challenge in our business pursuits. The Olympic Athletes have really inspired me to achieve excellence in EVERYTHING I do including parenting, marriage and of course my Virtual Business. Enjoy the closing ceremonies tomorrow everyone!

50 Twitter ideas for your Business

Over the past week, I have had a number of interesting conversations on the "business value" of Twitter. Again, I was probably one of those "Twitter" naysayers initially as I truly thought it was quite trivial and a total time drag! I am now happy to say I am a Twitter convert and see the huge business and networking potential with this fast growing social media channel. In dialoguing with my VAClassroom members and other colleagues, there are certainly a whole variety of opinions and thoughts on Twitter such as: "Twitter is a waste of time - who wants to hear what someone else is having for lunch?" "Twitter is a place for me to dialogue and share ideas with my VA peers" "Do I really want to tell people "What I am doing"?" "Twitter is a fabulous to tool for strategically building rapport and relationship with prospective clients". "Twitter and my incessant beeps via my Tweetdeck app are driving me crazy" "Twitter is a place where I can be real with my peers and clients - it is authentic and casual" "I find Twitter a great "seed planter" for my business as it quickly connects me with potential JV partners and clients.." Those are just of the few of the comments I have received.... Now, Twitter like Facebook is one of those tools that can seriously hinder your productivity and focus if you allow it too! While some people prefer to just share random thoughts and dialogue back and forth with their twitter pals throughout the day, I personally find that it can become a distraction. If was a betting man, I would say that Social media apps like "Twitter and Facebook" have likely affected employee productivity:) But in saying all that, I believe Twitter is a serious force to be reckon with when it comes to building authentic relationships with key business contacts and clients and is dynamite for networking yourself and your business! I came across a very worthwhile list of Twitter Ideas for your business at Chris Brogan's Blog titled: 50 Ideas on Using Twitter for your Business Some of his ideas I really like such as: "Instead of answering the question, "What are you doing", answer the question "What has your attention" - that seems to lend himself to more business-oriented approach to Twitter. "Ask Questions - Twitter is great for getting opinions" - I have already found this useful in doing quick surveys and gather pertinent data for projects I am working on. "Twitter brings great minds together and gives you daily opportunities to learn" - great point. Chris also says to "Talk about Non-Business topics as well" - While I agree with him, I think this (like Facebook Fun Walls) can be a slippery slope! It is easy to lose an hour quickly by chatting on Facebook or tweeting back and forth. You just need to weigh out the time cost that this might have towards your work priorities. Again, this is fine balance that is not always easy to strike!

Is Your Virtual Assistant Glass Half Empty or Half Full?

Now, I am not looking to start a "Fire Storm" in the VA industry, but more to stimulate some productive discussion - there is my disclaimer:) I recently reviewed a Press Release from a Virtual Assistant Association (I will not mention names) that was promoting a 2008 survey for the Virtual Assistant Industry. Here is an excerpt from the first part of the Press Release: "Virtual Assistants are fed up. They've had it with inaccurate media portrayals and reporters who don't get the facts right. They're sick of exploitive industry outsiders who don't understand the Virtual Assistance business misinforming their marketplace. They're tired of constantly having to explain the difference between an employee and an independent service provider. And they're having their say about it all by participating in this year's third annual Virtual Assistant Industry Survey." Since many of you are Professional Virtual Assistants, I would be interested to hear if you share the above sentiment as this particular industry leader. Please send me all your comments and feedback! Let me give you my own 2 cents for what it is worth:) While I can appreciate the frustrations that some VAs may feel at the media's misrepresentation or misunderstanding of the VA industry, I am not sure if this kind of negative undertone is the most productive way of positively educating media reps and the business world. While the survey is very well done, I think the promotion of the survey through this Press Release presents a somewhat hostile perspective, which I don't believe is necessary. Yes, the media needs to be more educated on the varied roles and responsibilties of today's Virtual Assistants, but I believe the growing publicity of the Virtual Assistant industry is a great thing! Sometimes even less than accurate publicity can bode well for an relatively new industry as it will bring further awareness and expand the dialogue and interest. I know some VAs have felt cheapened by Tim Ferriss' portrayal of the VA in The Four Hour Work Week, but let me tell you.... this book has been HUGE in bringing further light and attention to the VA industry. It has awakened many island enterpreneurs who now realize their business and life could be that much more successful if they were to hire VAs... The bottom line is that the concept of a Virtual Assistant is still a new thing to a lot of people and it is our job to properly educate them on indisputable benefits of hiring specialist VAs to perform a whole variety of pertinent tasks. On a personal level, when I decided to leave my corporate job and jump into the Internet realm many moons ago, I received a lot of "interesting looks" and misunderstanding about what I would be doing working on the Internet:) You might laugh at this now but it shows how far we have come in 6-7 years. During the early years, I constantly found myself having to explain and educate people on what I do! Anyways, I am absolutely convinced there has never been a better time to be a Professional Virtual Assistant then right now as more businesses are outsourcing, more people are becoming familiarized with the VA industry and the Internet Biz continues to grow at a rapid pace. These are great days, so I think we need to keep a positive perspective even when misunderstandings or misrepresentations come our way! I would love to hear your thoughts and comments - agree with me, disagree? Please share.