Before we begin, let’s pause for a moment of self-reflection. Take a quick look at the below video and see if you can relate to this man:

An extreme example, of course, but sometimes working from home as a Virtual Assistant or online professional can become lonely and isolating, and we need to find opportunities to get out of the house. Furthermore, as virtual business owners, we need to be intentional in seeking out strategic opportunities to connect and network with like-minded professionals in our respective industries. There is a lot you can do through the Internet and Social Media, of course, but in order to be effective in marketing your business, it takes both offline and online marketing strategies to reach your potential.

So, here are some ways you can step away from the computer, get out of the house, and win new clients through offline and word-of-mouth marketing strategies:

1. Be visible in your local community and industry.

•    Join your local chamber of commerce.

•    Approach your local Rotary Club or community college.

•    Join a Meetup group in your area.

2. Ask for referrals from your current clients.

•    Thank them for the referral with lunch, flowers or a gift certificate.

•    Give both your current and potential clients more than one business card – one to keep and two to give away.

3. Attend industry events.

•    Network at events like the annual IVAA Live Summit.

•    Volunteer to help coordinate a local business organization’s event.

•    Set up a vendor booth at an event and promote your business.

4. Develop your own branded promotional materials.

•    Create brochures, fliers, special reports, and business cards to give away.

•    Make sure all materials, including presentations, are branded with your website URL, logo and contact information.

•    When marketing at a vendor’s booth, have a poster designed to promote your business and consider handing out some kind of inexpensive branded gift.

5. Find creative ways to talk about your business.

•    Practice a great 30-second elevator speech.

•    Share presentations with various networking groups.

•    Place an ad or start a column in the business section of your local newspaper.

Now, depending on where you find yourself, you may experience success either offline or online; however, we hope that the above tips can help you broaden the horizons of your marketing scope. While those of us involved in the Virtual Assistant industry may spend a lot of time in our online marketing strategies, participating in offline events has a viral word-of-mouth effect that some online strategies don’t.

The following quote from a blog post entitled “Bring Your Online Social Networking to Offline Success” provides some further food for thought:

Body language is very important, especially in business. Online networking lacks body language. You may not realize it, but people use body language a lot. It can often say more than the actually words that are being spoken. Body language can reflect attitude, emotion and true feelings. Many aspects of communication come through body language and when you are only communicating online you lose that dimension of communication.

Both of those indisputable benefits allow offline networking to deepen and reinforce relationships while adding credibility to your reputation.

So be creative, spend some time away from your computer (or cat), and let us know what strategies have or have not worked for you in your offline marketing endeavors. You can connect with us in the comment box below or on our Facebook Page.

Top Five Tips for Winning New Clients through Offline and WOM Marketing Strategies is a post from: VAClassroom Training Blog

Last week in our VAClassroom event, a question arose on how to deal with “Draining Clients”. I am sure we can all relate at one time or another to those clients who

•    Relentlessly invade our time and space
•    Assume they are our only client and should demand our immediate attention
•    Skype us late at night for an urgent demand the next morning
•    Are highly disorganized and “fly by the seat of their pants” all the time
•    Want us to be available full-time but are only willing to pay us part-time.

I could build a much bigger list, but I will stop there. Have you experienced those types of clients recently? Are they causing you great anxiety and sleepless nights? If so, what can we do to effectively and tactfully manage these high-maintenance clients?

Here are a couple helpful tips to consider…

1. Be honest with the client. Sometimes, clients are not actually aware of how they are behaving with you until you have a candid conversation with them. In talking with them, I would lead with the positive. Let them know the things that you enjoy about the work, but then be honest about those areas that need to be improved. These conversations are not always easy, but what is the alternative – more stress and sleepless nights?

2. Set clear communication boundaries with the client. This should be done from Day 1 (ideally), but let the client know the best ways that they can communicate with you and also clearly outline the times you are NOT available. If you hate the relentless Skyping, then present a more attractive communication alternative to them. It is important to let them know that you have other clients and that quick turnarounds on urgent projects will not always happen. You might consider setting a standard communication turnaround time that they can expect. For example, let them know you will always respond to their emails within a 24-hour period unless it is on the weekend. Setting healthy boundaries with your clients will liberate you. Yes, you run the risk of losing those “ultra-demanding” clients, but that might not be a bad thing.

3. If you have been honest with the client and reset new boundaries and the client continues their “old ways”, then it might be time to have that difficult conversation and “disinvite” them from your client list.

Important Note: In this challenging economy, it might not be financially viable to simply “fire” your client, so my suggestion would be to ramp up your marketing efforts and seek to find a client (sooner than later) that will fill the spot of this difficult client. Once you have that in place, then you can fire him or her!

Of course, the best way to deal with difficult clients is to avoid getting involved with them in the first place. This can be tricky, but the blog post “How to Spot Difficult Clients before Signing a Contract” first of all recommends listening to your gut:

Malcolm Gladwell wrote in his book, Blink, that “your mind takes about two seconds to jump to a series of conclusions” about people or situations.

So, don’t discount that ‘iffy’ feeling you get when you first start discussing a project with a client. That ‘feeling’ is your gut telling you to pay attention. If you get that uneasy feeling, jot down why you feel that way and see if they add up to a strong reason NOT to take the project.

This post also goes on to list a few easy-to-spot red flags you can look for during initial discussions with a client that can help determine his or her “potential for difficulty”.

In our upcoming Project Management Skills clinic, we will continue to address the issue of client relationships head on and discuss some communication strategies for managing projects if you do find yourself working with a difficult client.

In the meantime, though, we hope the above tips have been helpful in giving you some tools for handling high-maintenance clients. If you have any questions or advice from your experience as a Virtual Assistant or online business owner, please share your thoughts in the comment box below or on our VAClassroom Facebook Page.

Top Three Tips for Handling High-Maintenance Clients is a post from: VAClassroom Training Blog

If you receive notifications for New Forum Threads at VAClassroom, you may have seen the literal flood of RFPs coming in last week. During tough economic times like these, it’s very encouraging to see the amount of work available for talented Virtual Assistants and online professionals. But this begs the question, how do you effectively respond to an RFP? First of all, check out this video from 2minuteswithava.com for some great advice.

And now here are some more valuable tips to make sure you’re putting your best foot forward:

1) Read the two books recommended in the above video for more information on RFPs:

•    Entrepreneurial Freedom: How to Start and Grow a Profitable Virtual Assistance Practice by Jeannine Clontz and Lauren Hidden

•    Virtual Assistant, The Series: Become a Highly Successful, Sought After VA by Diana Ennen and Kelly Poelker

2) Develop a proposal template that you’re happy with and simply tweak it to suit each RFP you apply for (especially if it’s successful!).

•    Our self-study VA Success Blueprint program contains some sample RFP proposals, as well as other important strategies and templates that may help you.

3) Be sure to include the following items in your response so the person evaluating has as much information as possible:

•    Date – Let them know you responded prior to closing date (if applicable).

•    Reference Number – Check the proposal for any reference numbers or specific proposal references so information is clearly communicated.

•    Reference to their original request – Repeat it either word-for-word so they can easily reference it, or rewrite their needs to show your level of comprehension of the project.

•    Outline your experience in relation to the project or tasks – Keep it organized and simple for the client to review.

•    Specific or special skills that you have – If they list special skills, let them know your expertise in that area. If you are still learning, just be honest and let them know how committed you are to continual learning!

•    Special connections that you share – Groups/People/Activities

•    Project estimate (timeline & costs) – Include how you calculate your costs and measure your effectiveness.

•    Any additional charges that you can foresee – Include any further information you think might help them.

•    Testimonials – Everyone loves to hear how successful you’ve been for other clients, so include some recommendations from similar projects in your proposal.

•    Contact information and availability – Don’t forget to let them know how to connect with you and the best way to do it.

4) Prepare your response carefully and thoughtfully, including the following elements:

•    Show some interest. Research the company, and if anything excites you about it, let them know!

•    Include any similar experience you’ve had. Describe how your similar or past experiences can benefit them.

•    Are you an industry expert? If you have worked in the industry before, include some specific industry information to show them how familiar you are in their area of expertise.

•    What specific skills do you feel would enhance their business? Shout out your strengths and tell them how your specific skill sets will impact their business.

•    Point out any spelling or technical errors on their site or marketing material. Impress them by showing them that you are paying attention and letting them know how to solve any errors.

5) Take note of how different businesses handle RFP proposals. For example, at VAClassroom, the process of responding directly to clients is handled a little differently than screened requests. Since the client has us to pre-screen the proposals we will be looking at a few key elements when we make our recommendations:

•    Specific industry knowledge & experience

•   Examples of similar tasks/situations

•   Availability and match of project scope/requirements

Hope these tips for responding to RFPs have helped demystify the process. If you are a VAClassroom Premium Member, be sure to check the Monday Memo and our forum for new job postings, a great way to add new client and income opportunities to your business!

If you have any questions or further tips on submitting RFP proposals, please leave us a note in the comment box below.

Top Five Tips for Responding to RFPs is a post from: VAClassroom Training Blog

As promised (close on the heels of our last post about offline marketing strategies), we will now share some great tips for online activities Virtual Assistants and online professionals can use to reach more clients. Did we say these are our favorite kinds of activities?  Well, without further ado, here they are, with a couple extra tips thrown in for good measure.

Online Activities:

1. Create a high quality, fully search engine optimized website or blog site – We can’t emphasize enough how important this strategy is. Through new blog posts and pages, it’s crucial to expand visibility by producing regular content that is optimized with the keywords you want to build your business around.

2. Build a strong, targeted presence in social networks – Many people are now using social networks to secure joint venture partnerships and post projects in status updates.

3. Build a targeted Twitter following and actively participate in the community – Virtual assistants can land clients through Twitter by responding to requests that have been posted by business owners looking for help.

4. Create a branded Facebook Page and offer valuable and relevant content to your audience – Given the huge growth of Facebook, this is a very important strategy to help build up visibility for your business and create SEO value as well.  If you already have a Facebook Page, see where it can be improved and be sure to regularly add new content to it.

5. Create a LinkedIn Profile – By adding recommendations, joining and contributing in targeted groups, and answering relevant questions one-on-one, you can use LinkedIn to specifically connect with business owners (60 or 70 million professionals are on LinkedIn) who could become the ideal clients for you.

6. Join niche social networks – If you’re targeting specific groups like writers groups or small business groups, etc., look for networks like Ning that are supporting those groups.

7. Set up locally optimized business profiles in Google Places, Bing and Yahoo local directories – Because these profiles also have good SEO value, be sure to optimize your profile, add videos and create branding value for your business in the local community.

8. Contact Google Internet Marketing Firms / Multi-VA Firms, PR Agencies and present your portfolio – Connect with the key decision makers in these firms and agencies to present your portfolio and offer your services.

9. Create a free information product and offer in order to build a targeted e-mail list – A golden way of building up your credibility is to offer some kind of ongoing publication that is targeted to people with your skill sets. It should be valuable content (a video series, monthly newsletter, e-book, white paper, report) that will segue to the services you offer.

10. Blog, but only if you have some relevant content to share – Corporate blogs that merely present product and service updates are becoming redundant. However, blogs that share meaningful content that’s valuable to your audience can build your credibility if that content is targeted, specialized and reaching the right people.

11. Create a YouTube Channel and regularly distribute keyword-targeted videos – Video is quickly becoming the most popular medium and can’t be ignored by marketers. A great way to build your brand is by sharing tips videos (talking head or demos) and integrating these videos into your website to add a personal connection with your audience.

12. Start a BlogTalk Radio Show, regular podcast or AudioBoos where you share your expertise – This type of audio content is easily transmitted and shared on networks like Facebook, so it’s very effective for building your brand and targeting your audience.
13. Distribute keyword targeted articles and press releases through EzineArticles.com and PRWeb.com – Keywords will help you get listed in the top 10, but be sure to focus on the quality of the content before the keywords and write to benefit the lives and businesses of your target audience.
14. Create Presentations and PDFs through Slideshare.net and Scribd.com – With the rise of Slideshare.net, this strategy is gaining popularity as it can feed PowerPoint presentations directly into your LinkedIn profile. With these tools, you can also send new clients a link to your portfolio.

15. Put on webinars for online groups and associations – With tools like GoToWebinar or Free Conference Calling, you can focus on a particular industry (e.g. “Using Social Media for Interior Design Businesses”) and put on an informative webinar or tele-event.

16. Test out some low-cost Facebook Social Ads or Pay Per Click ads for targeted keywords – Another great way of targeting new clients is to test out these ads on your “Like” base from your Facebook Page. It is possible to get a lot of interest, visitors and sales through these ads.

Miscellaneous Strategies:

17. Referral Marketing – This is also called “Duct Tape Marketing” and involves being proactive with your existing clients and asking them for referrals to other colleagues. It relies on the “Know, like, trust factor” and can lead to many new client leads.

18. Set up Joint Ventures – Finally, a great way to build your business is to partner up with colleagues either inside or outside your industry who offer complementary services. For example, a person who writes articles might partner with someone in the social media space, and they could cross-refer each other.

We hope you find these tips helpful. If you are interested in reaching new clients, we recommend going through the lists in Parts 1 and 2 of this blog post series and ticking off the strategies you are currently using, evaluating which activities have been successful for you, and considering which strategies you might want to add to your overall marketing strategy.

As a community of Virtual Assistants and online professionals, we here at VAClassroom are committed to helping equip you with the skills that will help you reach your ideal client base. If you have any questions or comments, please leave a note for us in the comment box below. Also, let us know of any additional strategies or ideas that have worked for you.

25 Top Marketing Strategies for Reaching New Clients (Part 2: Online Activities) is a post from: VAClassroom Training Blog

In this current economic climate, many Virtual Assistants and online business owners have experienced the highs and lows in their businesses over the past couple years. In fact, you yourself may have cycled from a time of abundance with great “high-value” clients to a drought where you have struggled to fill retainer clients that you may have lost for one reason or another. The ebbs and flows of a virtual business can cause a lot of stress.

During these times, it’s important to evaluate your virtual business activities and ask yourself some key questions:

•    What marketing strategies are you currently using to connect with new clients?
•    What strategies or activities have been successful for you? What has not gone well?

As we’re focusing on virtual business marketing this week, we’d like to take some time to share some top marketing strategies for reaching new clients. In our free event on March 17, “Virtual Business Marketing Makeover in One Hour,” one of the things we’ll be talking about is the fact that you must market every single day even if you have enough clients now. So, to start off our list, here are the first seven tips for how you can consistently market your business and connect with new and potential clients through offline activities.

Offline Activities:

1. Join or start a business networking group in your local area – This activity can actually happen both online and offline. Through Meetups, Tweetups, Chamber of Commerce or Local Business Associations, you can connect with like-minded individuals for collaboration purposes or to get connected with your target client audience.

2. Do a presentation for a local business group or association (i.e. local hospitality association, real estate association, small business owners) – For example, you could do a social media presentation that demonstrates how restaurants can use social media to draw in more customers. In a previous blog post, “Social Media Goes Local in 2010,” we talked about how restaurant owner Joe Sorge uses Twitter to engage with customers.

3. Attend a business fair/conference in your local region – These conferences and fairs are a great way to have face-to-face encounters with people who might potentially hire VAs.
4. Host a local event in your area (e.g. Social Media for Hospitality Businesses) – This activity requires some planning and maybe a bit of a budget, but it can be very effective as a form of networking.
5. Research and target local business clients with a one-on-one presentation – You could visit certain restaurants or spas you want to target to see how they could use social media to grow their businesses.

6. Publish an article in a local newspaper or trade magazine – This activity requires a certain level of writing skills, but can be very effective in giving your business more visibility.

7. Send targeted mail-outs to business lists through an association like the Chamber of Commerce – This is not the number one strategy we’d recommend because it isn’t very measurable, but it could definitely lead to multiple client opportunities in the local business community.

Stay tuned for our next post, where we will talk about tips for marketing your business through online activities (our favorite kind of strategies here at VAClassroom :).

And in the meantime, let us know if you have any questions or comments about these offline marketing strategies. Have you used any in the past and found them successful? Please drop us a comment in the box below!

25 Top Marketing Strategies for Reaching New Clients (Part 1: Offline Activities) is a post from: VAClassroom Training Blog

It’s the holiday season, and many children around the world are looking forward to Santa coming down the chimney and filling their stockings on Christmas Eve. If you have kids, you might have already hung their stockings up in anticipation as they write letters to Santa.

Well, in the spirit of the season, we thought it might be fun to hear from a Santa that Virtual Assistants and online business owners can relate to. Check out this video:

So if this Santa were visiting your house, what would he put in your stocking? Here are five technology tools you might want him to bring for your virtual business:

1. Apple iPad – What can we say? The iPad is one of the hottest gifts around this year… and it’s pretty cool too. In a recent blog post, “The iPad and The Marketing Professional”, Mitch Joel quotes Steve Jobs, Apple co-founder and CEO, as saying that the iPad is “the device that lies in between your computer and your mobile device.”

So why would you want it in your stocking? Well, iPad apps can also make this a powerful tool for business professionals. Some examples that Mitch Joel recommends are Dropbox, iA Writer, FlightTrack Pro and Flipboard.

2. Google Apps for Business – Speaking of apps, if you aren’t already using Google Apps, you should really consider asking Santa for it. For only $50 per year, you can subscribe to a suite of secure web-based office tools, including Google Docs, Google Calendar, and many more.

The benefit of subscribing to this solution is that you don’t have to purchase any additional hardware or software, and you receive 25GB of email storage per person, so no matter how large your team is, you will save money and facilitate better collaboration between team members. It will also save you the time and headache of having to host and maintain your own communication and collaboration tools.

3. iPhone with TimeScroller widget – This is a handy technology tool that can help you find an appropriate time for an overseas phone call or conference, especially handy if you serve clients who live worldwide.

TimeScroller for iPhone and iPod touch is available at the App Store. Here are some features listed on the TimeScroller website:

•    Simple, compact display shows up to 9 cities without needing to scroll.
•    Takes into account daylight savings time for all cities.
•    Configurable to show different colors for different times of day – for example, “green” for normal office hours, “amber” for the evening, etc.
•    Unique suggest time feature.
•    Draft email listing times.
•    TimeScroller does not require an Internet connection.

4. Skype – This is another tool that we highly recommend at VAClassroom, especially for those accessing our live teleseminars outside of the U.S.  Skype is a software application that enables users to make voice calls over the Internet. Calls are free of charge to other users within the Skype service, while calls to landline telephones and mobile phones are paid for using a debit-based user account system.

Other features include:

•    Free video calling
•    Send files
•    Screen sharing
•    Conference calling
•    Voicemail

5. Virtual Gifts – For the Virtual Assistant who has everything, another great stocking stuffer is a virtual charity gift. For example, World Vision, an international relief and development organization, has launched a Facebook Page called “The True Spirit of Christmas”. Here you can send your Facebook friends a free virtual gift from the World Vision gift catalogue to “help spread the word about a great way to change children’s lives.”

In addition, there are many sites worldwide where the proceeds of purchasing a virtual gift benefits a certain charity, like the WWF Adopt an Animal charity gift.

We hope you are having a wonderful holiday season! We’d love to hear what’s on your wish list this year! If you have any suggestions, please comment below so that Santa knows what to put in YOUR stocking!

5 Awesome Technology Tools You Wish Santa would put in Your Stocking This Year is a post from: VAClassroom Training Blog

A recent CTV report gave Canadians promising news last week. It described how a group of researchers in Ontario discovered a way to shave 20 minutes off the 90-minute time period it usually takes to get heart attack patients into surgery.

The report says that one of the key changes involves allowing paramedics to speak directly to the cardiologist on call at the hospital and then letting the patient completely bypass the emergency department and proceed directly to the procedure room. Dr. Sheldon Cheskes, the medical director of the Sunnybrook Osler Center for Prehospital Care, who led the research, explained that they now bypass anything that causes delays in the system. According to Cheskes, “From a mortality point of view, our mortality rate before we started our program was about 6.5 per cent. Our mortality currently is 2.1 per cent, which is a huge, significant increase.”

So what does this have to do with online business? Well, the life of a business often depends on the efficiency of its systems and processes too, and building a simpler yet stronger foundation can breathe new life and vigor into your work as a Virtual Assistant or online professional. For example, are you spending an excessive amount of time billing and invoicing when you could be out there networking and meeting new clients? Do you have a system for handling your clients’ tasks, or do you have to backtrack every time and try to remember how you did the same thing before?

Well, here are some quick tips for simplifying your business systems and processes:

1. Write a list of all the tasks you do more than once – According to Pam Ivey, six-figure Virtual Assistant Extraordinaire, everything you do more than once should have a system created around it, so start by determining which tasks need a system and which ones can be handled on a case-by-case basis.
2. Talk to a mentor or a “Systems Chick” like Kristi Pavlik, creator of www.systemschick.com – If you don’t enjoy outlining systems and processes, it is possible to find others who do, so don’t hesitate to find an expert who will sit down with you and figure out how to streamline your activities.
3. Put together a manual with templates and checklists – For tasks like responding to new RFPs, responding to FAQs or providing welcome packages to new clients, it helps to create a resource that allows you to quickly build customized content. Not only does it speed up these processes, but it also allows you to hand over your business activities to someone else if you need to take time off.
4. Find the best productivity tools for your business – Especially for activities like time tracking, invoicing and billing, it is imperative that you find a tool that works best for you and allows you to perform these tasks quickly and accurately. FreshBooks is an example of a great online invoicing, time tracking and billing software that can meet the needs of many types of virtual businesses.
5. Sign up for our newest VAClassroom Training Program, the “Virtual Assistant Business Success Blueprint” course – We are thrilled to have partnered with Pam Ivey to bring you this innovative new program, which is designed to help you develop the right systems, tools and templates for quickly growing your business heading into 2011. This program is ideally suited to both newbies as well as existing VAs who would like to improve and enhance their business systems and marketing strategies. It is both a start-up and a business-building program!

We hope these tips will help give you a plan of attack so you can grow a thriving and successful online business. With the right systems in place, your work as a Virtual Assistant or online professional will become much more enjoyable, and you may even free yourself up to take some much-needed time off!

If you have any other suggestions that have worked for you, please comment below.

Five Tips for Simplifying Your Business Systems and Processes is a post from: VAClassroom Training Blog

To click or not to click – that is the question search engine users ask themselves, and Google has just made their decision easier with the recent unveiling of a new feature called “Google Instant Preview,” which essentially gives users a sneak peek of a website before they actually click on the link.

To see it in action, check out this YouTube video tour produced by the e-Strategy Internet Marketing Blog:

Now, unlike Google Instant (which was meant to speed things up but sometimes did the opposite), Google Instant Preview truly does speed up the search process by not only giving you a graphic overview of search results but also highlighting the most relevant sections.

According to The Official Google Blog, you can use Google Instant Previews in the following ways:

•    Quickly compare results – A visual comparison of search results helps you pick the one that’s right for you. Quickly flip through previews to see which page looks best.
•    Pinpoint relevant content - Text call outs, in orange, will sometimes highlight where your search terms appear on the webpage so you can evaluate if it’s what you’re looking for.
•   Interact with the results page – Page previews let you see the layout of a webpage before clicking the search result. Looking for a chart, picture, map or list? See if you can spot one in the preview.

And, yes, it does provide those benefits… unless a website has been designed in a way that doesn’t show up properly in Instant Previews. Then it proves detrimental to both search engine users and online business owners who may be missing out on a powerful way of drawing more traffic to their pages.

The Official Google Webmaster Central Blog provides some valuable tips on how you can optimize your site for Google Instant Preview. Here are some important examples:

•    Keep your pages clearly laid out and structured, with a minimum of distractions or extraneous content. This is always good advice, since it improves the experience for visitors, and the simplicity and clarity of your site will be apparent via Instant Previews.
•    Try to avoid interstitial pages, ad pop-ups, or other elements that interfere with your content. In some cases, these distracting elements may be picked up in the preview of your page, making the screenshots less attractive.
•    Currently, some videos or Flash content in previews appear as a “puzzle piece” icon or a black square. We’re working on rendering these rich content types accurately.

But most important of all, if you are a Virtual Assistant or online business owner wanting to attract search engine users to your site, you need to make sure you have aesthetically pleasing pages with a well-designed layout that shows up great in Instant Previews. First impressions are going to matter, and since the size of each preview is too small to read much content, elements like colors, graphics and large branding are going to play a huge part.

Now the question on a lot of people’s minds is “Will Google Instant Preview affect SEO?” Well, as in the case of Google Instant, the jury is still out on that matter, so it remains to be seen whether we will need to adjust our SEO strategies.

In a blog post entitled “How will Google Instant Preview Affect You?!” the author suggests that the Instant Preview diminishes the importance of the ad copy beneath the search query titles. She also predicts that if your Preview turns off users, your click through rate will drop, your cost per click will go up, and ultimately your business costs will rise. These things could be true, but only time will tell, so we’ll need to be vigilant and monitor how our sites are doing along the way.

So Google is taking all of us online professionals on another adventure, but it’s an exciting challenge and a great opportunity to improve our branding and our websites’ first impressions. How will you respond to the challenge of Google Instant Preview? Please share your thoughts and comments below!

A Review of Google Instant Preview is a post from: VAClassroom Training Blog

Won’t it be great when we don’t have to talk about the Recession any longer? In these tough economic times, there are many challenges to face, and in online business, many Virtual Assistants and online service providers complain that their greatest challenge is finding new clients and maintaining a strong client base.

Fortunately, this is not an impossible hurdle to overcome because even in today’s weakened economy, the Virtual Assistance field is growing and thriving. In fact, many companies are now choosing to hire a VA instead of a traditional employee because VAs can be way more cost-effective and flexible.

So how do you attract these clients and keep them coming back for more even during this period of belt-tightening? Well, below are five tips that we hope will help:

1. Create an “irresistible offer” – Even during a recession (and especially during a recession), clients need extra help, and your job is to “become irresistible” so that they will hire you to deliver the Virtual Assistance services they need and to perform the tasks they don’t have time to do. Check out Krishna De’s video below, where she provides some great advice and food for thought:

2. Develop an “Internet Marketing Mindset” – Use Internet Marketing strategies to aid you in your client recruitment. In a recent blog post we talked about “Mastering the Art of Email List Building”. Here are some other things you can do to market your services online:

•    Create keyword-targeted video content to build your visibility and credibility with your audience.
•    Create a Facebook Page designed to support your target client audience’s ongoing questions and needs.
•    Develop visually appealing, brand-building PP presentations and distribute them through the web with SlideShare.net.
•    Use Twellow.com to research and build a highly targeted base of followers in Twitter.

3. Join Meetup groups – Meetup groups in your community can be a great place to network face to face with other virtual professionals and meet potential clients. To find one in your area, check out the Meetup website at http://www.meetup.com/.

4. Visit brick and mortar businesses in your area – As mentioned above, many companies could use a Virtual Assistant to perform some much-needed tasks without having to hire a traditional employee. In this case, a low-cost way of marketing yourself could be to take a walk through your community and visit brick and mortar businesses in person. With your “irresistible offer” and some great ideas for how you can specifically help them in their local business, you could entice them to become your next clients too!

5. Take care of the clients you already have – An interesting article called “Keeping Clients in a Down Economy – Is Giving Or Taking Better For Your Bottom Line” suggests that one of the most effective ways to find new clients is to be generous with the ones you already have. Here’s what the author says:

“Rather than spend more time, energy and money to recruit new clients, I’m showing current clients how much I value them by going above and beyond, thus creating raving fans who are telling others and then those others are coming to me.”

So ultimately, a strong relationship with your existing clients could go a long way towards building a stronger and bigger client base even when times are tough.

We hope these tips help generate your creativity so you can face the challenge of attracting more clients to your Virtual Assistance business in a down economy. If you have more ideas that have worked for you, we’d love to hear them, so please post them in the comment area below!

Five Tips to Building a Strong Client Base in a Down Economy is a post from: VAClassroom Training Blog

“I’m Chiquita Banana and I’ve come to say, Bananas have to ripen in a certain way…”

(lyrics from the original Chiquita Banana theme song)

Does your food talk to you?

Probably not.

Does it ask you to talk to it?

Maybe.

In this new social media driven world, even food has become interactive online, as you may have seen last week in a recent post on our VAClassroom Facebook Page. When Craig grabbed a banana as a quick snack, little did he know it would have a sticker on it that read “Chiquita – find us on Facebook to vote!” As he said, “This is a web 2.0 banana I am eating – banana branding at its best!”

So we checked out the Chiquita Banana Facebook Page, and this is what we found:

•    Facebook Page summary – “This is a page for all things banana. Pay a visit to our site and see just how bananas our bananas can get. Eatachiquita.com. Or follow us on Twitter @ChiquitaChatter.” (Chiquita Bananas are also on Twitter!)

•    Info tab – containing a link to the Chiquita Banana website, as well as a Company Overview and a list of Products.

•    “Organics” tab – promoting organic bananas and inviting people to vote. Chiquita will donate 10% of organic banana sales sold in September to the environmental non-profit organization with the most votes.

•    Photos tab – with photos from Chiquita as well as from fans. (Wow, a lot of people really like Chiquita Bananas!)

•    Page Terms tab – explaining the Chiquita Banana Community Guidelines. (This is a great idea!)

•    Several other tabs and an active Wall – with posts from both fans and Chiquita Banana itself.

Chiquita adds posts regularly to the wall and is great about interacting with fans by replying to any questions or comments.

Here are some examples of Chiquita’s wall posts:

•    Contests – e.g. “Chiquita Banana Sticker Design Contest” and “Chiquita Champion” (nominating an athlete or an athletic team who has accomplished something amazing)

•    Product Advertisements – e.g. “Exotic” varieties like red bananas and Manzano bananas

•    Fun Facts – e.g. September 21 is National Banana Day.

And if the response is any indication, people are “eating up” this Facebook Page! At this time, Chiquita Banana is “liked” by more than 20,000 people!

Moreover, the contests attract people to the Chiquita websites themselves as they are mostly held off of the Facebook Page. For example, in honor of National Organics Month, Chiquita is hosting an organic smoothie recipe contest on their blog. This is a great way of directing people to read the blog posts!

So what do you think of this banana branding and use of Social Media? Many of us had parents who told us, “Don’t play with your food,” and now here we are, entering Chiquita Banana contests and “talking to our food” on Facebook.

The great thing about this Web 2.0 world is that it can foster a sense of collaboration and trust between businesses and consumers. As companies use Social Media as a way of branding their products, consumers can interact, voicing their opinions and concerns.

A quote from the blog post “Social Media Case Study: Cindy Cieluch, Photographer Building a Brand” sums it up perfectly:

“… Whether you’re a small, medium, or large business there are small and simple things you can be doing with social media that will help with your brand building efforts while at the same time building those relationships and getting people what they truly want which is a relationship with the company before they make business and do business with them.”

So, as a Virtual Assistant or Online Business Owner, how would you use a Facebook Page or other Social Networks to build your brand in this New Media World? The possibilities are endless, so we’d love to hear your ideas!

Bananas and Branding in a Social Media World. is a post from: VAClassroom Training Blog