Remember the Yellow Pages… you know, those thick yellow books with phone numbers and ads in them? In your virtual business activities, have you used one lately to actually find a phone number, or are they more likely to be used as a coaster for your cup of coffee or a paperweight for your desk?

These days, more and more people are moving online, a trend that could soon make the Yellow Pages obsolete. A December 2010 report from the Pew Research Center titled “Generations Online in 2010” lists certain key Internet activities that are becoming more uniformly popular across all age groups:

•    Email
•    Search Engine use
•    Seeking health information
•    Getting news
•    Buying products
•    Making travel reservations or purchases
•    Doing online banking
•    Looking for religious information
•    Rating products, services, or people
•    Making online charitable donations
•    Downloading podcasts

And what does this recent trend mean? Well, with Internet activities increasing among both younger and older adults, a lot of the people who would traditionally thumb through the Yellow Pages to find information about businesses could now be searching for this info online through sites like YouTube, Facebook and Google.

This creates an exciting opportunity for businesses to capitalize on. Check out the below video, where we talk about these three sites, the Golden Marketing Triangle for any type of business:

So, times are changing, and both online and local businesses could surely benefit by changing their marketing strategies from the yellow phone book to the golden triangle.

And as final food for thought, consider the increasing power of a local marketing strategy. A blog post by Econsultancy.com, titled “Why You should have a hyperlocal Facebook Strategy,” discusses their research on Starbucks Facebook pages and their engagement rate (ER) – how much fans engage, and response rate (RR) – how much the pages responds, in three months from November 2010 – January 2011. Here, measurements show that Facebook users are engaging on average three to four times more with local than global Facebook pages, with the local pages typically growing on average twice as fast as global communities.

Over the past year, there has also been a huge increase in the use of popular local social networking tools such as Twitter, Foursquare, Groupon and Yelp as local businesses are realizing the potential of leveraging this social medium to bridge the gap between the online world and offline customers.

Amazingly, for only a fraction of the cost of a Yellow Pages listing, these tools can quickly and easily boost a business’s brand recognition, stimulate meaningful connections with a target audience, build a loyal following and ultimately ignite a business’s customer base and revenue.

What are your thoughts on this? As a Virtual Assistant or online professional, do you see ways you could integrate this golden marketing triangle into the services you currently offer local or online business clients? Do you see an increase in the number of local businesses marketing online in your community? Please share your thoughts in the comment box below.

YouTube, Facebook and Google – The Golden Marketing Triangle for Any Type of Business is a post from: VAClassroom Training Blog

As many of you know, at the beginning of 2011, I hosted a “Predictions Event” in which I shared my STRONG conviction that one of the hottest client areas for your business in the next 12 months would be the LOCAL Business Community! The reality is that the average local business owner has become increasingly dissatisfied with the diminishing return they are seeing on more expensive traditional advertising channels like radio, television and print media.

In my opinion, Local Search Marketing, Facebook Marketing and Video Marketing Services make up the most relevant and dynamic marketing trio for any local business across any industry. While we all know that Facebook had a massive growth year in 2010, so did Online Video and YouTube!

Check out the below video, where I demonstrate how we generated a Top 10 Google Result in less than 48 hours!

While the statistics quoted in the video alone should be a compelling enough reason to catch the attention of the average business owner, there are so many other clear-cut benefits why local businesses are increasingly excited about integrating online video into their overall marketing strategy:

• With the proliferation of the mobile web, online videos are being watched everywhere and anywhere.
• Online Video is the #1 weapon for igniting top rankings in the local search listings.
• Online Video spreads faster than any other marketing medium on the web today. Just ask Susan Boyle!!

Given the rapid growth of online video, combined with the local business owner’s fast-growing interest in this medium, there is a great need for Virtual Assistants and online professionals to develop and expand their Online Video Marketing skills and service packages. It is for this reason that we have unveiled our first official Online Video Marketing Specialist Training Program so that Virtual Professionals can offer cost-effective web marketing solutions that will ignite exposure, traffic and results for potential clients in their local communities.

The great thing about online video marketing is that it can be easily integrated into any existing Social Media services you are currently offering. As an example, for the average business owner, two of the absolutely smartest ways to build their brand and credibility on the web is to create a Facebook Page and launch an online video marketing campaign – a match made in marketing heaven!

If you have any questions or comments about Online Video Marketing, please write us a note in the comment box below. You can check out all the details on the Online Video Marketing Specialist Course here.

The Power of Online Video Marketing for Local Businesses! is a post from: VAClassroom Training Blog

If you attended our VAClassroom event last week, you’ll know that there’s a ton of buzz going on around Google Places for Business. This tool is positioned to be a Game Changer when it comes to location-based social networks and directories. Why thumb through the Yellow Pages when with the click of a mouse you can uncover even more detailed information about local brick and mortar businesses?

Now, an interesting question popped up during our event—whether or not an Internet-based business with no fixed address or a Virtual Assistant’s business with a private home address could use Google Places. It appears they can too, and here’s a video that explains how Service Areas can be used to refine a listing:

But as a Virtual Assistant or online business owner, the best way to leverage Google Places is to partner with local brick and mortar business owners because they’re the ones who will most benefit from this service. But before you get started with Google Places, you’ll want to ask the following questions:
•    How do I create a well-optimized Google Places page for my local clients?

•    What strategies do I utilize to ensure the best chance of getting top listings in Google Places (1st page of Google)?

•    What are the best types of clients to target initially?

•    How can I build up online reviews for a client?

•    How do I structure the service and set my rates?

•    What other specific services (social media) can be bundled here?

Google Places and Local Search have the potential of being a very profitable service niche in 2011 for Virtual Assistant businesses, as it will have mass appeal across all types of industries and has excellent potential to boost income that is not based on billable hourly work (flat rates and maintenance packages). That’s why we are also going to be offering a Google Places Mastery clinic that will take place on January 26th to unpack the important strategies needed to effectively leverage Google Places for local brick and mortar business owners. For more information on this exciting new training opportunity, check it out at the link below:

http://www.vaclassroom.com/local-search-clinic/

One final thought—Google recently announced the unveiling of a Google Places with Hotpot iPhone app, adding to their growing arsenal of Google Places apps for mobile users. Here’s what the official Google Mobile Blog says about it:

It can be pretty rewarding to discover a new place you love, but we also realize that there are some experiences you just can’t wait to share. So Places makes it super simple to rate a place with your iPhone while you’re there. Just fire up the app and hit “Rate now.” It will use your location to guess your current place and let you post a Hotpot review right from your phone. But it’s not just about getting to say what you think—the more you rate places, the more you’re sharing about your tastes and the more we can give you personally tailored recommendations.

So imagine the possibilities when Google Places and other local directories are paired up with not only a location-based recommendation engine like Hotpot, but also other social platforms like a Facebook Page, Facebook Places, YouTube channel and other location-based social networks—you have the makings of a local marketing masterpiece!

Do you know any brick and mortar businesses in your area that could benefit from a Google Places listing? Do you have any ideas for how you could integrate Google Places into your current Virtual Assistant service offerings? Please share your comments below!

How to Get Started with Google Places for Business is a post from: VAClassroom Training Blog

Have you done a local search lately in Google? If you haven’t, you should give it a try because it yields some fantastic results! For example, I was recently in Spokane, Washington, over the holidays, and the family was craving a good “Chinese Buffet”. So, I decided to go to the Yellow Pages – NOT! I googled it, naturally, and at the top of the first page was the Google Places listing for a couple of the local buffets, complete with menu and customer reviews. Plus, to the right of the search listings, there was a nice big map featuring these two locations.

Google’s new layout (just a couple months old) is providing the most amazing opportunity for local businesses to grab the much-coveted top listings on page 1 through a fully optimized Google Places account. For another real-life example, check out this video case study showing how Google Places helped one business increase its traffic by 25%:

Not only is this a phenomenal opportunity for the local business, but also for Virtual Assistants seeking to branch out into a new niche and serve the needs of their local brick and mortar businesses! That is why we will be holding a FREE VAClassroom event on Thursday, January 13, titled “Leveraging New Google Places for Your Local Business Clients”!

Do you think Google Places will impact how and where local businesses advertise? As a Virtual Assistant or online business owner, are you interested in branching out into this new niche and partnering with local businesses? We’d love to hear your thoughts, so please share your comments below!

Google Places + Local Business = A Match Made in Marketing Heaven is a post from: VAClassroom Training Blog

It’s the holiday season, and many children around the world are looking forward to Santa coming down the chimney and filling their stockings on Christmas Eve. If you have kids, you might have already hung their stockings up in anticipation as they write letters to Santa.

Well, in the spirit of the season, we thought it might be fun to hear from a Santa that Virtual Assistants and online business owners can relate to. Check out this video:

So if this Santa were visiting your house, what would he put in your stocking? Here are five technology tools you might want him to bring for your virtual business:

1. Apple iPad – What can we say? The iPad is one of the hottest gifts around this year… and it’s pretty cool too. In a recent blog post, “The iPad and The Marketing Professional”, Mitch Joel quotes Steve Jobs, Apple co-founder and CEO, as saying that the iPad is “the device that lies in between your computer and your mobile device.”

So why would you want it in your stocking? Well, iPad apps can also make this a powerful tool for business professionals. Some examples that Mitch Joel recommends are Dropbox, iA Writer, FlightTrack Pro and Flipboard.

2. Google Apps for Business – Speaking of apps, if you aren’t already using Google Apps, you should really consider asking Santa for it. For only $50 per year, you can subscribe to a suite of secure web-based office tools, including Google Docs, Google Calendar, and many more.

The benefit of subscribing to this solution is that you don’t have to purchase any additional hardware or software, and you receive 25GB of email storage per person, so no matter how large your team is, you will save money and facilitate better collaboration between team members. It will also save you the time and headache of having to host and maintain your own communication and collaboration tools.

3. iPhone with TimeScroller widget – This is a handy technology tool that can help you find an appropriate time for an overseas phone call or conference, especially handy if you serve clients who live worldwide.

TimeScroller for iPhone and iPod touch is available at the App Store. Here are some features listed on the TimeScroller website:

•    Simple, compact display shows up to 9 cities without needing to scroll.
•    Takes into account daylight savings time for all cities.
•    Configurable to show different colors for different times of day – for example, “green” for normal office hours, “amber” for the evening, etc.
•    Unique suggest time feature.
•    Draft email listing times.
•    TimeScroller does not require an Internet connection.

4. Skype – This is another tool that we highly recommend at VAClassroom, especially for those accessing our live teleseminars outside of the U.S.  Skype is a software application that enables users to make voice calls over the Internet. Calls are free of charge to other users within the Skype service, while calls to landline telephones and mobile phones are paid for using a debit-based user account system.

Other features include:

•    Free video calling
•    Send files
•    Screen sharing
•    Conference calling
•    Voicemail

5. Virtual Gifts – For the Virtual Assistant who has everything, another great stocking stuffer is a virtual charity gift. For example, World Vision, an international relief and development organization, has launched a Facebook Page called “The True Spirit of Christmas”. Here you can send your Facebook friends a free virtual gift from the World Vision gift catalogue to “help spread the word about a great way to change children’s lives.”

In addition, there are many sites worldwide where the proceeds of purchasing a virtual gift benefits a certain charity, like the WWF Adopt an Animal charity gift.

We hope you are having a wonderful holiday season! We’d love to hear what’s on your wish list this year! If you have any suggestions, please comment below so that Santa knows what to put in YOUR stocking!

5 Awesome Technology Tools You Wish Santa would put in Your Stocking This Year is a post from: VAClassroom Training Blog

What do you think of Google Instant? It’s now been a week since Google unveiled this new feature, and it’s creating a lot of buzz, even more than Google Buzz did.

In fact, the Internet has been flooded with blog posts and articles about it, critiquing it and predicting how it could affect people’s search behavior and Internet Marketing activities like Search Engine Optimization.

But let’s back up for a moment and examine what Google Instant is meant to be. According to the Official Google Blog, “Instant takes what you have typed already, predicts the most likely completion and streams results in real-time for those predictions—yielding a smarter and faster search that is interactive, predictive and powerful.”

Now, the best way to understand this is to see it in action, so check out this creative video that demonstrates Google Instant with some help from singer Billy Joel:

According to Google, we should be seeing the following core features:

•    Dynamic Results – Google dynamically displays relevant search results as you type so you can quickly interact and click through to the web content you need.
•    Predictions – One of the key technologies in Google Instant is that we predict the rest of your query (in light gray text) before you finish typing. See what you need? Stop typing, look down and find what you’re looking for.
•    Scroll to search – Scroll through predictions and see results instantly for each as you arrow down.

Yes, Instant does seem to offer those features, but it also introduces changes that could impact the Internet Marketing business and your tasks as a Virtual Assistant or online business owner.

Google says the primary benefit of Instant is time saved… but is it really? It seems like the primary benefit should be relevant results, and initially it seems to take a little longer to search as we train our eyes to scan the results below to see if we need to refine the search terms we’re typing. Google is not a mind reader yet; however, Instant may train users to be more thoughtful about the keywords they choose so that the correct results pop up.

Now how does Google Instant affect our Internet Marketing activities? Well, we want those “relevant results” and query predictions to point to our businesses and our clients!

So this is where Google Instant could change businesses’ SEO strategies, as users change their behavior and lean towards either long tail or short tail keywords. The blog post “Google Launches New Search Interface: Google Instant” predicts that as people spend more time refining keywords, they will ultimately focus more on long tail keywords, thereby creating a shift towards focusing even more on higher rankings for specific long tail keyword phrases.

On the other hand, the blog post “Google Instant: Personalization, The Paradox of Choice and Altered Behavior” argues that Google Instant will create a “bias against extremely long-tail queries,” predicting that users will decide against typing an extremely long query if they want to find the most relevant result for their search. Here the suggestion is made that smaller sites relying on long tail traffic may have to adjust their strategy to target shorter keywords.

Well, the jury is still out, and only time will tell, but this is definitely an opportune time for Virtual Assistants and online professionals to review their Search Engine Optimization strategies and determine how Google Instant affects them. This is where continual learning and updated Internet Marketing skills will serve you well as you catch Google’s newest wave and see where it leads your business and marketing activities.

So what do you think of Google Instant? Will it have a profound effect on your business and Search Engine Optimization? We’re eager to hear your thoughts, so please post a comment below!

Google Instant: Friend or Foe of SEO? is a post from: VAClassroom Training Blog

Do you love Google Tools as much as we do? Google has a talent for coming up with features that often cater to the needs of Virtual Assistants and Online Business owners and can even help brick and mortar businesses take more of their activities online. For example, the blog post “Free Google Tools Changing the Way I Do Business” talks about the way Google’s suite of tools can streamline people’s work in the Real Estate business, providing quick access to email and documents.

If one of your goals for the last part of 2010 is to maximize your business productivity so you can hit the ground running in 2011, Google Tools can help you do that.

So without further ado, here’s a list of the ones we’d highly recommend:

1. Gmail – Google’s web-based email client provides you with 7+ GB of storage, as well as mobile access and a very effective spam filter. With Gmail we’re able to access our messages on any computer and on mobile devices when we’re on the go. Some other features we like about Gmail are:

•    Google Search within Gmail
•    Labels, Filters and Stars to help organize messages
•    Always-on HTTPS encryption

2. Google Docs – We’ve discovered Google Docs are a great way to create documents (also spreadsheets, presentations, forms, and drawings) to share online with colleagues or clients. Here’s how you can use them:

•    Upload any files from your desktop.
•    Edit and view them from any computer or smartphone.
•    Invite real-time collaboration on documents.

3. Google Calendar – Our VAClassroom team has just started using this free online calendar to enhance our productivity, and so far it’s working really well. Here are some of the things it’s allowing us to do:

•    Share our schedules with each other so we can synchronize our activities.
•    Access a mobile version of the calendar.
•    Customize reminders so that we’re notified by email or text when an upcoming event or task is approaching.

4. Google Reader – It’s very important to stay on top of what’s happening in your industry, but trying to monitor all your favorite blogs and websites for new content can be frustrating and time-consuming. Google Reader allows you to input the names of your favorite sites, and then it will check them regularly for new content and display it all on one screen. Here’s what else you can do with this tool:

•    Recommend articles to friends, colleagues or clients by sending them relevant links.
•    Add a customizable clip to your website or blog sidebar to display your latest shared articles.
•    Access your Google Reader on your mobile phone browser or from any computer.

5. Google Blog Search – This is an invaluable tool to use when writing blog posts for your business. It allows you to research blog posts on particular topics to see what other people are saying and what’s been written about before. With the advanced blog search, you can search using several criteria:

•    Words or phrases in post or title
•    URLs
•    Dates (useful when you’re looking for the most recent blog posts on a topic)
•    Author

6. Google Chrome – The Google Chrome web browser has proven to be faster and more stable for us, especially when viewing our VAClassroom training videos. Often if students are having difficulties viewing videos on other browsers, we recommend Google Chrome. So far it’s also offering these benefits:

•    Greater speed
•    Sophisticated security to allow safe browsing
•    Auto-updates

7. Google Alerts – As mentioned before, keeping apprised of certain topics related to your industry can be tricky and time-consuming. In addition to Google Reader, you can also use Google Alerts to keep on top of what people are saying about you, your business, your competitors or your industry in general. When you set up Google Alerts, you receive email updates of the latest relevant Google results according to the topic you chose. You can preview and then customize your alerts based on the following criteria:

•    Type of alert (News, Blogs, Updates, Video, Discussions)
•    How often you’d like to receive alerts
•    How many email results you’d like to receive

So there you have it – seven must-have business tools for maximizing your business productivity heading into the latter half of 2010. As the Internet landscape changes and evolves, most likely Google will come out with some more cool tools, and all of us involved in the Virtual Assistance business can benefit from anything that helps streamline our work with clients and all our Internet Marketing or Social Marketing activities.

So now we’d like to hear your thoughts! What Google Tool has had the biggest impact on your business productivity? Please add any other favorites to our list!

Seven Must-Have Google Tools for Maximizing Your Business Productivity is a post from: VAClassroom Training Blog

As a Virtual Assistant or Online Business Owner in general, do you find it difficult to manage your Social Networking activities? If so, you’re not alone. With the emergence and growing prominence of Social Media Marketing, it can be overwhelming to keep everything organized and ensure that your activities are well timed and effective.

For this reason, some cool tools have been created to help Marketers get the most out of their Social Networking and save a lot of time and frustration. The most popular ones are HootSuite.com, TweetDeck.com and Seesmic.com, and we’d like to show you a little comparison of them so that you can decide which one would work best for you.

First of all, check out this video showing how their dashboards can be used to manage Twitter activities:

Thankfully, though they began as Twitter clients, these tools have in some cases also begun to integrate multiple social networks, a great improvement as Social Marketing activities are certainly not limited to Twitter.

Below is a comparison of some of the more distinguishing features of HootSuite, TweetDeck and Seesmic:

HootSuite:

•    Entirely web-based
•    Manages multiple social networks
•    Tracks link statistics
•    Tabbed layout for different accounts
•    Schedules tweets and status updates
•    Built-in URL shortener

TweetDeck:

•    Has Desktop, iPhone and iPad browsers
•    Manages multiple social networks
•    Ability to customize tweets with groups, columns, saved searches and automatic updates
•    Schedules tweets

Seesmic:

•    Has web-based, Desktop and Mobile applications for iPhone, iPod Touch, Android and Blackberry
•    Manages multiple social networks
•    Ability to customize columns and save searches
•    Ability to personalize the application

Paul Sutton’s blog post “TweetDeck v Seesmic v HootSuite: Which is the Most Awesome Twitter Client?” has a great analysis of the big three and concludes that “HootSuite is best for those who need to manage several distinct accounts, and anyone who wants integrated statistical link reporting. It’s also very useful as a tweet scheduler in its own right due to the integrated URL shortening. Seesmic, on the other hand, is best for everyday management of Twitter accounts and engaging in conversations, making it easy to keep on top of timelines with its clear views and unobtrusive but effective notifications.”

In terms of TweetDeck, however, Sutton feels it has some good features, but “the white on black interface is hard on the eyes and is stylized to the expense of usability, and the column functionality is limited, especially when compared to that of Seesmic.”

Tastes may vary, though, so check them out and see which one works best for you in your Social Networking and Virtual Assistance services. If you already have a favorite, please comment below and let us know which tool you like and how it has helped you and your clients!

Social Networking Management: A Comparison of HootSuite, TweetDeck and Seesmic. is a post from: VAClassroom Training Blog

Often times we’ve discussed the growing importance of Virtual Events and the undeniable fact that they’re quickly replacing offline meetings as a more economical and environmentally friendly option. But how do you choose the right Virtual Venue for your big event?

Just as you would investigate conference rooms, hotels or restaurants before booking an offline meeting, it’s important to investigate different types of Virtual Venues so that you can choose the one that’s most appropriate for the type of event you’re hosting.

One of our VAClassroom graduates, Carlana Charles, recently published a blog post entitled “Virtual Events – Why They are Hit” and featured a video that explains the different options that are available:

Let’s look more closely at the four options discussed here and see which types of events are best suited to them:

•    Webinars –Since these are typically one-way, from the speaker to the audience with little audience interaction, they work best for online teaching sessions or workshops. We’ve used Yugma or GoToWebinar in the past, which also offer the option of connecting participants via a phone line, VoIP or an online chat box.

•    Internet Live TV – This venue works great for presenting dynamic talk shows, presentations or interviews, the types of shows you would normally broadcast on television. In this case, Ustream or Livestream is used, and the presenter has a webcam on themselves and a camera on other presenters.

•   Internet Live Radio – This is a good option for events that require or invite audience participation, as people can call in live and interact with the presenter via a tool like Blog Talk Radio. Another advantage is that they are syndicated and can be listened to and subscribed to long after the event has taken place.

•    Teleseminars – Since these involve mainly audio, they work best for conference calls or group coaching sessions. Usually there is a certain period of time devoted to a presentation, followed by a question and answer session. Often online handouts will be given out for participants to refer to during the presentation. In this case, tools like GoToMeeting or Skype can be used to facilitate the event.

So there you have it – four popular Virtual Event venues to choose from! There are many factors to consider, but as the tools become more streamlined, the choices are becoming easier to make, and the emergence of Virtual Event Specialists has provided business owners with a valuable resource to draw on when planning their big events.

What Virtual Venues have worked for you or your clients in the past? We’d love to hear your thoughts on this topic!

Choosing the Right Venue for Your Virtual Events. is a post from: VAClassroom Training Blog

Have you heard of PitchEngine yet? I came across this cool site recently and though you might find it interesting!

The traditional Press Release has now evolved into the Social Media Release (“SMR”), which you can now share for free. The evolution of all things Web 2.0 has provided a new platform for Press Releases to integrate your social media accounts, such as Twitter, Facebook, LinkedIn and easily embed video and audio, along with the usual text.  No technical skills are needed, and you can create as many company brand accounts that you want for free.

PitchEngine is the new one-stop answer for larger PR firms, small businesses or anyone on a budget with their public relations campaign wanting to cast a wide net with their message.  As a social platform, it provides the means of virally spreading your SMR to the social media sites and networks, journalists, bloggers, and your SMR is also picked up by Google News.

A quick overview:

• Your easy-to-share SMR package can be edited even after it’s been made live;

• Your release is hosted free for 30 days and then expires, with the option to purchase a subscription for a more permanent social media newsroom;

• Provides an ideal solution for journalists and media, allowing search filters for stories they’re looking for;

• After your SMR is saved, PitchEngine provides sharing capabilities to your Facebook profile and your Twitter followers with an option to personalize your message to suit your relevant audience;

• Not only aimed for the media, PitchEngine has made press release more social and suitable for both consumers and your friends and followers;

• They provide a video tutorial, blog, lots of instructions, and an easy to use application for any business wanting to integrate their Press Release with the dynamic world of Social Media!

PitchEngine is yet another powerful tool ready to be leveraged to get your message out virally. Another Web 2.0 Marketing tool to add to your arsenal!

The Bridge between Traditional Press Releases and Dynamic Social Media is a post from: VAClassroom Training Blog